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My Little Haven Bath Bombs – Returns & Refund Policy At My Little Haven Bath Bombs, we take great pride in offering fresh, handcrafted products made with care. Due to the nature of our items, we have specific guidelines to ensure the safety and hygiene of our customers. Returns & Refunds For hygiene and safety reasons, we cannot accept returns or provide refunds for any bath bombs once their packaging has been opened. Unopened products may be eligible for a return or refund within 14 days of delivery, provided they are unused, in their original packaging, and in resalable condition. Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. Damaged or Incorrect Items If your order arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery with photos of the item and packaging. We will happily arrange a replacement or refund. Exchanges Exchanges are only offered for unopened products and are subject to stock availability. We reserve the right to decline an exchange if the product shows signs of use or tampering. Our Right to Refuse My Little Haven Bath Bombs reserves the right to refuse any return, exchange, or refund that does not meet the above conditions.
Delivery Policy At My Little Haven Bath Bombs, we carefully pack every order to make sure your goodies arrive safe, fresh, and ready to fizz! Below is everything you need to know about our delivery process. 🚚 Processing Time All orders are packed with love. Please allow 1–3 business days for your order to be processed before dispatch. During busy periods (holidays, sales, restocks), processing times may be slightly longer — but we always work as quickly as possible! 📦 Shipping & Delivery We ship orders via Royal Mail. Estimated delivery times: UK Standard Delivery: 2–5 business days after dispatch Delivery times are estimates and may vary due to courier delays, weather, or seasonal demand. ✨ Shipping Costs Shipping costs are: Standard delivery with Royal Mail £3.95 💥 Missing, Delayed, or Damaged Orders If your order hasn’t arrived within the estimated time frame, please contact us and we’ll be happy to help. For damaged deliveries, please send photos within 48 hours so we can arrange a replacement or solution. 🏡 Incorrect Address Please double-check your delivery address at checkout. We cannot replace or refund orders delivered to an incorrectly provided address, but we’ll do our best to assist where possible. 🕊️ Our Promise We aim to make every delivery smooth, quick, and stress-free. If you ever have questions about your order, we’re here to help!
Privacy Policy Last Updated: 2/12/25 This Privacy Policy explains how My Little Haven Bath Bombs collects, uses, and protects your personal information when you visit or make a purchase from mylittlehavenbathbombs.com By using our Site, you agree to the practices described in this Privacy Policy. 1. Information We Collect Information You Provide When you use our Site, you may provide us with: Name Email address Shipping & billing address Payment information (processed securely by our payment providers) Order details Messages or inquiries you send us We do not store your full payment details. Payments are processed by third-party payment processors such as Wix Payments or others you choose. Information Automatically Collected When you visit our Site, we may automatically collect: IP address Browser type Device information Pages visited and time spent Cookies and tracking technologies This data helps us improve the website and user experience. 2. How We Use Your Information We use your information to: Process and fulfill orders Communicate with you about your order or inquiries Improve our website and service Send marketing emails (only if you opt-in) Prevent fraud or misuse of our Site 3. Sharing Your Information We do not sell your personal information. We may share information only with: Service providers (payment processors, shipping carriers, website hosting) Legal authorities, if required by law Analytics tools to improve our website 4. Wholesale Disclaimer We purchase our bath bombs from trusted wholesale suppliers. Although we do not manufacture the products ourselves, we only source from reputable vendors and provide detailed product descriptions to the best of our knowledge. If you have allergies or sensitivities, please review each product’s ingredient list or contact us before purchasing. 5. Cookies & Tracking Our Site uses cookies and similar tools to: Remember your preferences Analyze website usage Improve shopping experience You may disable cookies in your browser settings, but some features may not work properly. 6. Data Retention We keep your information only as long as necessary to: Process orders Provide customer support Comply with legal or tax obligations 7. Your Rights Depending on your location, you may have the right to: Access the personal data we hold Request correction or deletion Opt out of marketing emails Withdraw consent To exercise these rights, contact us at: mylittlehaven19@aol.com 8. Security We take reasonable steps to protect your personal information, including secure hosting and encrypted checkout. However, no online transmission is 100% secure, and we cannot guarantee absolute protection. 9. Children’s Privacy Our Site is not intended for children under 13. We do not knowingly collect data from minors. 10. Changes to This Policy We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date. 11. Contact Us If you have any questions about this Privacy Policy, you can contact us at: My Little Haven Bath Bombs Email: mylittlehaven19@aol.com
Terms & Conditions Last Updated: 2/12/25 Welcome to My Little Haven Bath Bombs. By accessing or using www.mylittlehavenbathbombs.com, you agree to the following Terms & Conditions. Please read them carefully. 1. Use of Our Website You agree not to misuse our Site or use it for unlawful purposes. We may suspend or terminate access to anyone who violates these terms. 2. Product Information We sell bath bombs and related products that we purchase from trusted wholesale suppliers. While we provide accurate product descriptions, colours, designs, and sizes may vary slightly. Allergy Notice Ingredients are listed as provided by suppliers. Customers with allergies or sensitivities should carefully review product descriptions or contact us before purchasing. We are not responsible for adverse reactions. 3. Orders & Payments By placing an order, you agree that: All information you provide is accurate. You are authorized to use the payment method provided. Payments are processed securely through third-party payment processors (e.g., Wix Payments, card) We reserve the right to cancel or refuse any order. 4. Pricing & Availability Prices are listed and may change at any time without notice. Product availability is not guaranteed. 5. Shipping Shipping times vary depending on location, carrier, and order volume. We are not responsible for delays caused by shipping carriers or incorrect addresses entered by the customer. 6. Returns & Refunds Returns and refunds are handled according to our Refund Policy. 7. Limitation of Liability We are not liable for: Any allergic reactions Damage caused by misuse of products Delays or issues caused by shipping carriers Indirect or consequential damages You use our products at your own risk. 8. Intellectual Property All content on the Site—including text, logos, and photos—is owned by or licensed to us. You may not reproduce or use it without permission. 9. Changes to Terms We may update these Terms at any time. Continued use of the Site means you accept the updated terms. 10. Contact Us If you have questions about these Terms, email us at mylittlehaven19@aol.com
⚠️ Allergy & Safety Disclaimer Please read before use: Our bath bombs are sourced from trusted wholesale suppliers. All ingredient information is provided directly by the manufacturer and listed on each product page to the best of our knowledge. Because everyone’s skin is different: Always patch test new products before full use. Avoid use if you have known allergies to any listed ingredients. Discontinue use if irritation occurs. Keep away from children unless supervised. For external use only—do not ingest. By purchasing and using our products, you agree that My Little Haven Bath Bombs is not responsible for allergic reactions, sensitivities, or misuse of products. If you have concerns or specific skin conditions, consult a healthcare professional before use. Your safety matters to us, and we’re always here to answer ingredient questions. 💗